Booking rules

Booking rules for staying at Falu Fängelse Hostel

To ensure everyone a good and pleasant stay at our ”Prison”, all ”inmates” have free access and their own keys.

Unless otherwise agreed, the following rules apply: (For conferences and groups booking special rules apply).

Booking– Booking is binding upon receipt of confirmation, whether verbally or in writing. You and the Hostel have thereby entered into an agreement. Check-in and check-out – The room is at your disposal from 3 pm on the date of arrival. On the date of departure, the room must be vacated by 10.30 am. The room is reserved for arrival by 6 pm. If you expect to arrive later, please let us know in advance to ensure that the bed is not rented out to another guest, and to keep your key code.

Cancellations– Cancellations must be made by 6 pm on the day before arrival. If you do not turn up or cancel later than 6 pm, you will be required to pay for one night. If we have incurred any special costs in connection with your booking, you will also be required to pay these.

If you have booked for a set period, but leave on an earlier date, you will be required to pay the same compensation as for a late cancellation. In addition to the price for the time you have spent at the hostel, you will have to pay for one further night.

Minimum age for bookings In order to book/enter into an agreement with us, you must be at least 18 years of age. For larger parties staying at the hostel, at least two people must be 18, if no higher age limit is stated in the information. ID must be shown on arrival. Compliance with the age limit is a requirement for access to the accommodation. For larger events, other age limits may apply; information on this will be given when booking.

Reception and telephone times the reception is open from 8 am – 6 pm, and our telephone lines are also open during these times.

Signing in When you arrive, you must always sign in; the same applies to others in your party and children.

Payment Payment is made on arrival or in advance. We accept cash and the major credit/debit cards.

Smoking Smoking indoors is prohibited!

Cleaning Rooms must be cleaned on departure. A charge of SEK 100 per person will be made for unsatisfactory cleaning. For a fee of SEK 50 per person, we will clean the room for you. Cleaning must booked on arrival.

Sheets Guests bring their own sheets with them or rent them from us. It is absolutely forbidden to use sleeping bags without a sheet underneath! If you sleep without a sheet, you will be charged for the cost of dry cleaning the blankets, pillow and bedspread.

Valuables The hostel accepts no liability for property stored in the room.

Safety The building is fitted with an automatic fire alarm. You should always familiarise yourself with the location of the emergency exits, alarm buttons and fire blankets. This information is shown in the corridors and on the back of the doors in the rooms. If you discover a fire, you must press the RED alarm buttons. If you discover breaches in fire safety, please report this to the reception immediately.

Damage/Injury/Liability As a guest, you are liable for any damage/injury caused by you or your guests at the hostel. Damage/injury which occurs as a result of negligence on the part of the hostel will be compensated.

Pets Pets are allowed at the hostel by prior arrangement for SEK 50/night.
Naturally, pets must not be allowed to sleep on the beds or to enter the guest kitchen.